Legal


Trademark Information

The following trademarks and all related logos and designs used herein are owned by Frog's Leap. Registered in the U.S. Patent and Trademark Office.



Frog's Leap®
Ribbit®
TFWYHF®
Time's Fun When You're Having Flies!™

The use or misuse of these trademarks or any content of this site is strictly prohibited.



Security Statement

For your security, our web based ordering process utilizes the most up to date Secure Socket Layer (SSL) technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.



Orders & Shipping



2022 Holiday Shipping

To Receive for Thanksgiving, With Delivery by Wednesday, November 23

  • Shipping Inside California - Order by Friday, November 18
  • Shipping Outside California -
    • Ground Service: Order by Tuesday, November 15
    • 2-Day Air Service: Order by Friday, November 18

To Receive for Hanukkah, With Delivery by Saturday, December 17th

  • Shipping Inside California - Order by Tuesday, December 13th
  • Shipping Outside California -
    • Ground Service: Order by Thursday, December 8th
    • 2-Day Air Service: Order by Tuesday, December 13th

To Receive for Christmas, With Delivery by Friday, December 23rd

  • Shipping Inside California - Order by Monday, December 19th
  • Shipping Outside California -
    • Ground Service: Order by Wednesday, December 15th
    • 2-DayAir Service: Order by Monday, December 19th

To Receive for New Year’s Eve, With Delivery by Friday, December 30th

  • Shipping Inside California - Order by Tuesday, December 27th
  • Shipping Outside California -
    • Ground Service: Thursday, December 22nd
    • 2-Day Air Service: Order by Tuesday, December 27th

Gift Certificate Order Deadline

  • Delivered by Postal Mail within 7 business Days
  • E-certificates delivered same day when ordered before 10 a.m. PST Monday through Friday

All gift sets will ship ground for $15; expedited shipping nationwide is available for an additional fee.

Each gift set will ship separately.

All other items will ship for current market rates as calculated at checkout.

All wine deliveries must be addressed to and accepted by someone over the age of 21. If not deliverable, packages will be returned to the winery - return and reshipping fees will apply. DOB is required for the purchaser.

Holiday orders received after 9 a.m. PST will be processed the following business day. Most will require one to two business days for processing, but we will do our best to ship the same day, whenever possible.

Holiday orders will ship Monday through Friday. If included with your order, your personalized gift message will be enclosed on Frog’s Leap stationary.

Packages will be held for all destinations experiencing freezing temperatures to be shipped once the weather improves and may arrive after the holidays.

Please order early!

Frog’s Leap cannot be held responsible for delivery delays beyond the winery’s reasonable control due to circumstances such as extreme weather, natural disasters, carrier errors, etc.

Please note, Frog’s Leap will be closed on the following days this season:

11/23-11/25

12/23-12/25

12/31-1/1


Return Policy

We’ve learned over the decades that even with the highest of quality standards, occasionally bottles are flawed or damaged. If you suspect that something may be wrong with a bottle you’ve received, please let us know so we may help.

We take great pride in our craft and hope to ensure that you always enjoy your Frog’s Leap wines. If you find that for any reason you are not satisfied with the quality of the wines you’ve received, you may return any unopened bottles within 30 days of receipt, for a refund, less applicable shipping and handling fees. Refunds will be issued only once the returned bottles have arrived back at the winery and have passed careful inspection.

Only wines purchased directly from Frog’s Leap winery or frogsleap.com are eligible for return. Returns must be initiated within 30 days of delivery and will be refunded to the original payment method, less applicable shipping and handling fees. Call us at 707 963 4704

Orders canceled once a shipment is initiated and shipments refused at delivery will also be subject to applicable shipping and handling fees.


Fees

Current shipping rates apply to all shipments from Frog’s Leap as determined by shipping method and delivery destination.

A $25 return fee will be assessed for eligible returns and missed deliveries.

A $15 handling fee will be assessed for all address corrections, carrier redirects and holds requested after a shipment is initiated.

Shipping fees are non-refundable.

Current shipping rates apply to all reshipments.


Where We Ship

In compliance with current state laws, Frog’s Leap wines ordered in the shop can be shipped to the following states:

AK, AZ, CA, CO, CT* (license # LSW.0000673), DC, FL, GA*, HI*, IA, ID, IL*, KS, KY, MA, MD, ME, MI*, MN, MO, MT, NC*, ND*, NE*, NH, NJ*, NM,* NV, NY*, OH*, OK, OR, PA*, SC*, SD*, TN*, TX*, VA, VT*, WA* (license # 079184), WI*, WV*, and WY.

*Tax on freight is charged and remitted as required by state laws and regulations.



Privacy Policy

Thank you for your interest in Frog’s Leap! Rest assured that any information that you provide to Frog’s Leap through signing our Guestbook or through an on-line purchase will not be shared or sold to other companies or individuals. All on-line orders placed on our website require a credit card which will be transmitted via secure and encrypted methods. In addition, we use standard security measures to protect the information you give us, but of course cannot guarantee that those measures will always work perfectly. This policy applies only to information collected through the Frog's Leap site. Our site contains links to other sites that we think may interest you. Please be aware that when you follow one of these links, you will leave our site. And while we encourage third parties to follow appropriate privacy standards, we cannot be responsible for their actions, the content of their sites, or any products or services they offer. When you sign our guest book, you agree to allow us to send you information regarding Frog's Leap and its products. If you'd prefer not to receive this information, please do not sign the guest book. You should also avoid signing the guest book if under age 21.