Legal


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Trademark Information

The following trademarks and all related logos and designs used herein are owned by Frog's Leap. Registered in the U.S. Patent and Trademark Office.



Frog's Leap®
Ribbit®
TFWYHF®
Time's Fun When You're Having Flies!™

The use or misuse of these trademarks or any content of this site is strictly prohibited.



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Security Statement

For your security, our web based ordering process utilizes the most up to date Secure Socket Layer (SSL) technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.



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Orders & Shipping



Orders & Shipping

Wine deliveries must be addressed to and accepted by someone over the age of 21. If not deliverable, packages will be returned to the winery - return and reshipping fees will apply. DOB is required for the purchaser.

All in-stock wines and merchandise will be shipped within five business days unless held for weather.

Frog’s Leap cannot be held responsible for delivery delays beyond the winery’s reasonable control due to circumstances such as extreme weather, natural disasters, carrier errors, etc.


Return Policy

We’ve learned over the decades that even with the highest of quality standards, occasionally bottles are flawed or damaged. If you suspect that something may be wrong with a bottle you’ve received, please let us know so we may help.

We take great pride in our craft and hope to ensure that you always enjoy your Frog’s Leap wines. If you find that for any reason you are not satisfied with the quality of the wines you’ve received, you may return any unopened bottles within 30 days of receipt, for a refund, less applicable shipping and handling fees. Refunds will be issued only once the returned bottles have arrived back at the winery and have passed careful inspection.

Only wines purchased directly from Frog’s Leap winery or frogsleap.com are eligible for return. Returns must be initiated within 30 days of delivery and will be refunded to the original payment method, less applicable shipping and handling fees. Call us at 707 963 4704

Orders canceled once a shipment is initiated and shipments refused at delivery will also be subject to applicable shipping and handling fees.


Fees

Current shipping rates apply to all shipments from Frog’s Leap as determined by shipping method and delivery destination.

A $25 return fee will be assessed for eligible returns and missed deliveries.

A $15 handling fee will be assessed for all address corrections, carrier redirects and holds requested after a shipment is initiated.

Shipping fees are non-refundable.

Current shipping rates apply to all reshipments.


Where We Ship

In compliance with current state laws, Frog’s Leap wines ordered in the shop can be shipped to the following states:

AK, AZ, CA, CO, CT* (license # LSW.0000673), DC, FL, GA*, HI*, IA, ID, IL*, KS, KY, MA, MD, ME, MI*, MN, MO, MT, NC*, ND*, NE*, NH, NJ*, NM,* NV, NY*, OH*, OK, OR, PA*, SC*, SD*, TN*, TX*, VA, VT*, WA* (license # 079184), WI*, WV*, and WY.

*Tax on freight is charged and remitted as required by state laws and regulations.



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Privacy Policy

Thank you for your interest in Frog’s Leap! Rest assured that any information that you provide to Frog’s Leap through signing our Guestbook or through an on-line purchase will not be shared or sold to other companies or individuals. All on-line orders placed on our website require a credit card which will be transmitted via secure and encrypted methods. In addition, we use standard security measures to protect the information you give us, but of course cannot guarantee that those measures will always work perfectly. This policy applies only to information collected through the Frog's Leap site. Our site contains links to other sites that we think may interest you. Please be aware that when you follow one of these links, you will leave our site. And while we encourage third parties to follow appropriate privacy standards, we cannot be responsible for their actions, the content of their sites, or any products or services they offer. When you sign our guest book, you agree to allow us to send you information regarding Frog's Leap and its products. If you'd prefer not to receive this information, please do not sign the guest book. You should also avoid signing the guest book if under age 21.