We’ve learned over the decades that even with the highest of quality standards, occasionally bottles are flawed or damaged. If you suspect that something may be wrong with a bottle you’ve received, please let us know so we may help.
We take great pride in our craft and hope to ensure that you always enjoy your Frog’s Leap wines. If you find that for any reason you are not satisfied with the quality of the wines you’ve received, you may return any unopened bottles within 30 days of receipt, for a refund, less applicable shipping and handling fees. Refunds will be issued only once the returned bottles have arrived back at the winery and have passed careful inspection.
Only wines purchased directly from Frog’s Leap winery or frogsleap.com are eligible for return. Returns must be initiated within 30 days of delivery and will be refunded to the original payment method, less applicable shipping and handling fees. Call us at 707 963 4704
Orders canceled once a shipment is initiated and shipments refused at delivery will also be subject to applicable shipping and handling fees.
Current shipping rates apply to all shipments from Frog’s Leap as determined by shipping method and delivery destination.
A $25 return fee will be assessed for eligible returns and missed deliveries.
A $15 handling fee will be assessed for all address corrections, carrier redirects, and holds requested after a shipment is initiated.
Shipping fees are non-refundable.
Current shipping rates apply to all reshipments.
Reshipments are not eligible for any promotional shipping rates or discounts.
All shipping and return fees are non-refundable, sorry.
d, such as complimentary tastings, and/or wine or shipping discounts.